Refund and Returns Policy

Mr. Nuts Wholesales has a well-thought-out refund and Returns Policy clearly displayed in our online store for your shopping satisfaction. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Easy Refund and Returns process

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We have no goods which are exempted from being returned.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer without letting us know.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refund and Returns Policy: Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Refund and Returns Policy: Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Please bear in mind that Mr. Nuts Wholesales offers an Easy Refund and Returns process.

Shipping returns for shopping satisfaction

To return your product, you should mail your product to the address from where it was shipped from or we will easily provide you with a new address as soon as your refund request has been confirmed.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. We have available goods like Peanuts, Cashew nuts, Pine nuts and many others.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.